Comparison of Mental Health according to the Study Population’s Characteristics (
| Variables | Categories | M±SD | t or F or r | Post-hoc | |
|---|---|---|---|---|---|
| Customer violence experiences | No | 14.8±4.80 | 2.46 | .014 | - |
| Yes | 14.4±5.13 | ||||
| Gender | Male | 14.7±4.92 | -1.02 | .307 | - |
| Female | 14.8±4.75 | ||||
| Age (year) | 15~19a | 15.8±4.79 | 28.05 | <.001 | a>e, f |
| 20~29b | 15.5±4.68 | b, c, d>f | |||
| 30~39c | 15.0±4.64 | ||||
| 40~49d | 14.9±4.75 | ||||
| 50~59e | 14.6±4.90 | ||||
| ≥60f | 13.7±5.08 | ||||
| Education level | ≤Elementary schoola | 13.2±5.40 | 60.46 | <.001 | a, b<c<d |
| Middle schoolb | 13.1±4.90 | ||||
| High schoolc | 14.4±4.93 | ||||
| ≥Colleged | 15.2±4.67 | ||||
| Type of employment | Regular workera | 14.8±4.76 | 4.22 | .015 | a, b>c |
| Temporary workerb | 14.7±4.99 | ||||
| Day workerc | 14.0±5.40 | ||||
| Working duration | <1a | 14.6±4.83 | 2.12 | .076 | n/a |
| 1~<3b | 14.8±4.87 | ||||
| 3~<5c | 14.8±4.82 | ||||
| 5~<10d | 14.7±4.82 | ||||
| ≥10e | 15.0±4.77 | ||||
| Income level (10,0000 won/month) | <200a | 14.4±4.96 | 24.43 | <.001 | a<b<c, d |
| 200~<300b | 14.8±4.77 | ||||
| 300~<400c | 15.1±4.69 | ||||
| ≥400d | 15.4±4.70 | ||||
| Working hours (hours/week) | ≤40a | 15.0±4.75 | 38.26 | <.001 | a>b>c |
| 40~≤52b | 14.5±4.78 | ||||
| >52c | 13.8±5.26 |
M=mean; SD=standard deviation.