COVID-19 Stress of Face-to-Face Service Industry Employees (
| Items | M±SD | |
|---|---|---|
| Factor 1. Fear of infection (9 items) | 28.29±9.09 | |
| · I am anxious about not knowing when and where I could be infected with COVID-19. | 3.10±1.14 | |
| · I am anxious about being infected with COVID-19 in an enclosed place (ex. elevator, public transportation) that I often use. | 3.00±1.10 | |
| · I am worried that anyone in my family would be infected with COVID-19 | 3.29±1.06 | |
| · I am worried about becoming seriously ill because of COVID-19 | 2.95±1.17 | |
| · I am afraid of having sequelae after recovering from COVID-19 | 3.10±1.22 | |
| · I am afraid of having an asymptomatic carrier near me | 3.10±1.14 | |
| · I am worried that other people might be infected with COVID-19 because of me. | 3.29±1.23 | |
| · I am worried about being infected with COVID-19 and causing harm to my family. | 3.48±1.21 | |
| · I am worried about being infected with COVID-19 by family members | 3.00±1.26 | |
| Factor 2. Difficulties of social distancing (6 items) | 17.10±5.54 | |
| · My financial situation has worsened because of COVID-19. | 3.05±1.20 | |
| · I feel depressed about spending less time in leisure and cultural activities than before because of COVID-19. | 3.24±1.09 | |
| · As social distancing lasts longer, I feel more disconnected from society | 3.05±1.07 | |
| · As I spend more time at home due to COVID-19, I feel less motivated in life and more depressed. | 2.76±1.14 | |
| · It is distressing that I am not able to meet family members or friends as often due to COVID-19. | 2.95±1.17 | |
| · It is distressing that I am not able to meet family members or friends as often due to COVID-19. | 2.05±1.28 | |
| Factor 3. Anger toward others (6 items) | 20.76±5.55 | |
| · I am angry with people who insist face-to-face worship in churches. | 3.57±1.08 | |
| · I am angry with people who do not follow quarantine orders | 3.67±1.06 | |
| · I am angry with people who are not compliant with infection prevention guidelines unlike me. | 3.29±1.01 | |
| · I am angry with people who visit high risk facilities (ex. pub, club). | 3.38±1.16 | |
| · I am angry with supervisors, seniors, and elders who force to participate in company get-together or meetings despite of COVID-19 risks. | 3.48±1.21 | |
| · I am angry with people who talk loudly in person or on their cell phones without masks in an enclosed place. | 3.38±1.36 | |
| Total | 66.14±16.86 | |