Table. 3.

Psychosocial Working Environments of Delivery Workers by Employment Type

Characteristic Categories Employment type

Special types Wage x2 or P (p)


n (%) n (%)
Total 42 (100.0) 41 (100.0)
Adverse social behaviour
Exposure to verbal abuse (Colleagues, superiors, customers, etc.) Yes 7 (16.7) 5 (12.2) 0.3
No 35 (83.3) 36 (87.8) -0.563
Social support
Supervisor support Most of the time/always 11 (26.2) 28 (68.3) 15.3
Sometimes/rarely/never 20 (47.6) 10 (24.4) -0.001
No response 11 (26.2) 3 (7.3)
Colleague support Most of the time/always 16 (38.1) 25 (61.0) 6.7
Sometimes/rarely/never 17 (40.5) 14 (34.1) -0.035
No response 9 (21.4) 2 (4.9)
Safety and health management
Provision of health and safety information Very well informed 6 (14.3) 12 (29.3) 0.0
Well informed 15 (35.7) 20 (48.8) (.066)
Not very well informed 17 (40.5) 7 (17.1)
Not at all well informed 3 (7.1) 2 (4.9)
No response 1 (2.4) 0 (0.0)
Manuals on emotional expression Yes 7 (16.7) 15 (36.6) 4.2
No 35 (83.3) 26 (63.4) (.040)
Existence of trade union, works council or similar body Yes 3 (7.1) 11 (26.8) 5.7
No 39 (92.9) 30 (73.2) -0.017

Fisher's exact test.

Korean J Occup Health Nurs 2020;29:316~324 https://doi.org/10.5807/kjohn.2020.29.4.316
© Korean J Occup Health Nurs